This policy explains in detail what personal information we collect, why we collect it, how we use it, who we share it with, and what rights you have over your data.
We collect your name, phone number, email, and design preferences when you enquire about or order a custom keychain. We use this information only to process your order and communicate with you. We do not sell, rent, or trade your data to anyone. We may use Google Ads to promote our services, which involves cookies. You can opt out anytime. You have the right to access, correct, or delete your data by contacting us.
The Resin Box is a home-based creative studio that designs and sells handcrafted resin keychains. We are operated by Rahul Singh from Aligarh, Uttar Pradesh, India. We are a small family-run business and do not operate as a registered corporation or franchise.
When this policy refers to "we," "us," "our," or "The Resin Box," it means the business operated by Rahul Singh at the address listed below. When it refers to "you" or "your," it means any person who visits our website, fills out our enquiry form, contacts us through any channel, or places an order with us.
| Detail | Information |
|---|---|
| Business Name | The Resin Box |
| Operated By | Rahul Singh |
| Address | 811 Street No. 4, Buddha Vihar Colony, Khair Bypass Road, Aligarh, Uttar Pradesh 202001, India |
| magicmold.art@gmail.com | |
| Phone | +91 96390 12379 |
| @theresinbox | |
| Website | theresinbox.shop |
We collect personal information only when you voluntarily provide it to us. We do not collect data automatically from your device beyond what is described in the Cookies section below. Here is exactly what we collect and when:
When you fill out the enquiry form on our website or contact page, we collect:
If you proceed to place an order after receiving our quote, we may additionally collect:
If you contact us through Instagram DM or WhatsApp instead of our website form, we may collect the same types of information listed above through the conversation. Your Instagram username or WhatsApp number will also be visible to us as part of normal platform functionality.
We want to be clear about what we do not collect:
We use the information we collect strictly for the purposes listed below. We do not use your data for any purpose beyond what is described here.
| Purpose | What Data Is Used | Why It Is Necessary |
|---|---|---|
| Responding to your enquiry | Name, phone, email, design details | To understand your requirements and provide a design preview and price quote |
| Communicating about your order | Name, phone, email | To share design updates, get your approval, confirm payment, and provide shipping updates |
| Delivering your order | Name, phone, delivery address | To ship your keychain to your location and share tracking details with you |
| Processing payment verification | Payment confirmation screenshot or transaction ID | To verify that payment has been received before starting production |
| Improving our products and service | Design preferences, feedback | To understand what customers want and improve our offerings over time |
| Resolving issues | Name, phone, email, order details | To handle damage claims, replacements, refunds, or any disputes |
Important: We do not use your personal information for marketing emails, newsletters, promotional messages, or any form of unsolicited communication unless you explicitly ask us to notify you about new designs or offers.
We take your privacy seriously. We do not sell, rent, trade, or give away your personal information to any third party for their own marketing or business purposes. Here is exactly who may have access to some of your data and why:
When we ship your order, we share your name, phone number, and delivery address with our courier partner so they can deliver your package and contact you if needed for delivery coordination. We use reputable courier services that operate across India. The courier partner uses your information solely for delivery purposes.
We accept payments through UPI apps (Google Pay, PhonePe, Paytm) and bank transfers. These transactions happen through the respective platform's own infrastructure. We do not process payments ourselves and do not have access to your bank account credentials or card details. Each payment platform has its own privacy policy governing how they handle your financial data.
We may use Google Ads to promote our website and services. Google may use cookies or similar technologies to show you our ads on other websites based on your prior visit to our site. This is explained in detail in Section 5 below. Google operates under its own privacy policy, which you can review at policies.google.com/privacy.
If you contact us through Instagram or WhatsApp, your messages and profile information are processed by Meta Platforms according to their own privacy policies. We only see and use the information you voluntarily share with us in the conversation.
We may disclose your information if required by Indian law, a court order, or a legal process. We will only share the minimum information legally required.
We will never: Sell your data to data brokers, share your contact details with other businesses for marketing, or use your information in any way that you have not consented to.
Cookies are small text files placed on your device when you visit a website. They help websites remember your preferences and understand how visitors interact with the site. Here is how cookies may be used on our website:
Our website may use basic cookies that are necessary for the website to function properly. These include cookies that remember your form inputs while you are filling out the enquiry form, so your data is not lost if you accidentally navigate away.
If we run advertising through Google Ads, Google may place cookies on your browser when you visit our website. These cookies allow Google to:
Google's use of cookies is governed by Google's own advertising policies and privacy policy.
We may use analytics tools such as Google Analytics to understand how visitors use our website — for example, which pages are most visited, how long people stay on the site, and what devices they use. This data is collected in aggregate form and does not personally identify you.
You have the right to control cookies on your device. Here is how you can opt out:
Note: Blocking all cookies may affect the functionality of our website, such as form submissions. We recommend blocking only third-party cookies if you want to limit tracking while keeping the website functional.
Your personal information is stored in the following locations:
We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. These steps include:
We retain your personal information for as long as necessary to fulfill the purposes described in this policy. Specifically:
While we take reasonable precautions, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security of your data. If you believe your personal information has been compromised, please contact us immediately.
You have the following rights regarding your personal information. You can exercise any of these rights by contacting us at magicmold.art@gmail.com or calling +91 96390 12379.
You can ask us what personal information we hold about you. We will provide you with a clear summary of all data we have associated with your name, phone number, or email address within 7 working days of your request.
If any of your personal information we hold is inaccurate or outdated, you can ask us to correct it. For example, if you have changed your phone number or address, simply let us know and we will update our records.
You can ask us to delete all personal information we hold about you. We will comply with this request within 14 working days, except where we are legally required to retain certain information (for example, transaction records for tax purposes). Once deleted, we will not be able to recover your data or look up past orders.
If you previously consented to us contacting you, you can withdraw that consent at any time by telling us. We will stop all communication immediately, except for any communication necessary to complete an active order.
If you believe we are handling your personal data improperly, you have the right to raise a complaint with us first. If we are unable to resolve your concern, you may escalate the matter to the relevant data protection authority in India.
Our website may contain links to third-party websites such as Google, Instagram, and payment platforms. We are not responsible for the privacy practices or content of these external websites. We encourage you to read the privacy policies of any third-party website you visit. Clicking on a third-party link takes you away from our website and this privacy policy no longer applies.
Our website and services are not directed at children under the age of 18. We do not knowingly collect personal information from anyone under 18 years of age. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us immediately and we will delete the information from our records.
If a minor wishes to order a keychain, we request that a parent or guardian contact us and provide their own information for the transaction.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. When we make changes:
We recommend checking this page periodically to stay informed about how we protect your data.
The Resin Box is an independent home-based business operated by Rahul Singh. We are not affiliated with, endorsed by, or associated with any other brand, corporation, sports team, celebrity, government entity, or online platform unless explicitly stated on our website.
We do not use the name, logo, likeness, or intellectual property of any third party in our products or advertising without proper authorization.
If you have any questions, concerns, or requests related to this Privacy Policy or how we handle your personal data, please contact us:
Email: magicmold.art@gmail.com
Phone: +91 96390 12379
Instagram: @theresinbox
Address: 811 Street No. 4, Buddha Vihar Colony, Khair Bypass Road, Aligarh, Uttar Pradesh 202001, India
We aim to respond to all privacy-related queries within 7 working days.